3 IT / Telecommunications, Support jobs in Balmedie, Aberdeenshire

We are delighted to support a rapidly expanding client with numerous recent contract wins in the Aberdeen area. As a result of that success they are looking to add to their support team; a role and opportunity well suited to someone looking to further their career and knowledge. This position will be a dual role of software and internal IT support offering a diverse, challenging workload whilst working in a supportive and high-performing environment.

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Duties will include:

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Software Support

• Problem solving and troubleshooting
• Management of incidents
• User training
• Technical and software assistance
• Ongoing maintenance of Hardware and Software

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IT/Desktop Support

• First and second-line IT assistance
• System configuration and administration
• Maintain documentation and knowledge sharing
• Maintenance and awareness of IT security
• Working closely with the DevOps team

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This role will require the successful candidate to participate in a weekly on-call rotation to provide after-hours support and address critical IT issues as they arise, our client offers an enhanced rate for this.

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Get in touch to find out more about this exciting and progressive role!