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Posted 2 weeks ago, 24 Apr
Job ref: REQ0000000000171
Full Job Description
Senior Support Analyst
33,450 - 35,263
1.0 FTE / 35 Hours
Based at Falkirk Campus
Fixed Term to July 2026
We are looking to recruit an enthusiastic and self-motivated Senior Support Analyst to join the IT Team primarily supporting/managing our Alloa/Stirling Campuses and reporting to the IT Manager. You will have the ability to work with students, external agencies and staff at all levels in the organisation.
Together with experience of delivering effective customer service, and working within our Helpdesk Management system, you will have an HND in Computing (or equivalent), good experience of Office 365 administration, Azure and ideally have some experience or knowledge of Macs, servers, networking and cloud solutions. You will be able to work on your own and as part of a team, possess strong written and communication skills, and have excellent attention to detail. You will be capable of working under pressure and have a flexible attitude to ensure tasks are completed.
Your key responsibilities will include the day-to-day running of IT hardware, networks and systems within our Alloa/Stirling Campuses, support.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. We understand that individuals may have different needs and we are dedicated to providing reasonable adjustments to support candidates throughout the recruitment process.
If any adjustments are required to be made, please contact The college will work with each individual to identify and implement appropriate solutions to ensure you have a fair and equitable opportunity to demonstrate your skills and qualifications.
Closing date: 08 May 2025
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FORTH VALLEY COLLEGE
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