98 IT / Telecommunications jobs in Wishaw, North Lanarkshire

We are excited to announce a vacancy for an IT Support Analyst. As a valued member of our growing team, you will provide operational and technical support to colleagues across our six offices. Your role will involve managing service requests, investigating and resolving incidents, and escalating issues when necessary. As a primary point of contact, you will play a crucial role in keeping colleagues informed about the progression of incidents by collaborating with third-party suppliers and other IT team members. This position offers the opportunity to work at the highest appropriate level and gain exposure to all aspects of our IT infrastructure.

Essential Skills:

• 1 – 2 years’ experience in a similar role 
• Strong skills in Microsoft environments 
• Ability to accurately record incidents and provide initial diagnostic insight 
• Excellent administration, organizational, and problem-solving skills 
• Attention to detail 
• Good communication skills, approachable, and able to liaise with both colleagues and customers 
• Committed team player 
• Professional telephone manner and presentable appearance 
• Enthusiastic and willing to learn 
• Commitment to quality of service 
• Ability to work autonomously 

Desirable Skills:

• Experience in the legal sector 
• Familiarity with the following software/technologies: 
• Microsoft 365
• Azure
• Intune
• Elite 3e
• Worksite 

Let your ambitions and ours go hand in hand

At Harper Macleod you’ll be part of a collective effort that is never satisfied: celebrating the successes and inspiring one another to always improve. You want to deliver extraordinary results for your clients. We want to deliver extraordinary opportunities for you and encourage you to make a difference.

Harper Macleod’s culture is the sum of the actions of the people who make up our business – it’s built around taking calculated risks and pushing for innovative solutions. You know that doing things the right way is always the best way – the right things for clients, colleagues and our communities. We will never compromise on this.

Working at Harper Macleod offers a unique opportunity to be part of a forward-thinking, award-winning firm that is not only independently recognised for its legal expertise but also for its business service teams’ track record. We are a business that has been named Law Firm of the Year nine times, most recently Scottish Firm of the Year at Chambers UK Awards 2025. We offer a competitive salary and benefits package, an active colleague engagement & CSR programme and the opportunity to develop your career.

We believe the best is yet to come for Harper Macleod. If this sounds like the type of firm you’d like to be part of, maybe the best is yet to come for you

Harper Macleod LLP is committed to promoting equal opportunities and developing a diverse workforce.