1 Logistics / Distribution, Customer Service jobs in Blackburn, West Lothian

Eternal Elevators is Scotland’s largest and leading independent lift company, specialising in maintenance, modernisation, and new installations. Our dedicated and skilled team takes pride in delivering outstanding customer service, top-tier engineering, and first-class workmanship.

We are committed to fostering a diverse and talented workforce that reflects the needs of our clients. By attracting, retaining, and developing industry-leading talent, we continue to set the standard within the lift sector.

We are looking for a proactive and experienced Logistics and Operations Coordinator to join our growing team. Based at our head office in Linlithgow, this role is integral to ensuring the seamless operation of our logistics and coordination functions.

The Role

As part of our team, you will act as the central point of contact between clients, suppliers, and our engineering teams. You will be responsible for managing client enquiries, coordinating resources, and ensuring efficient communication across all areas of the business.

If you thrive in a fast-paced environment, enjoy problem-solving, and excel at building strong professional relationships, we would love to hear from you.

Key Responsibilities

• Serve as the primary contact for client enquiries, liaising with colleagues, engineers, suppliers, and subcontractors to provide effective solutions. 
• Prepare and issue client quotations with accuracy and professionalism. 
• Monitor and follow up on quotations, identifying potential leads for the business. 
• Obtain supplier pricing, raise purchase orders, and expedite deliveries. 
• Assist with labour scheduling for engineers using our in-house service system. 
• Maintain and update office systems, spreadsheets, and databases to support operational efficiency. 
• Support day-to-day logistics and operational tasks as required. 

About You

• Minimum of one year of customer service or administrative experience (preferred). 
• Proven experience in logistics, operations coordination, or a similar role. 
• Strong proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel). 
• Exceptional attention to detail and clerical accuracy. 
• Excellent organisational and time-management skills with the ability to multitask effectively. 
• Strong written and verbal communication skills. 
• Analytical mindset with a problem-solving approach and a keen eye for process improvement. 
• Confidence in working within busy project, engineering, maintenance, or rental teams. 
• Experience within the engineering or plant hire industry is desirable but not essential. 

What We Offer

• Competitive salary (£26,000 - £27,000 DOE). 
• Company pension scheme.
• Sick pay entitlement. 
• 25 days annual leave plus bank holidays. 
• Company bonus scheme.
• Opportunities for professional training and development. 
• Free on-site parking
• Working Hours Monday – Thursday: 08:00 – 17:00, Friday: 08:00 – 15:30

This is an excellent opportunity for a driven professional with strong coordination and management skills to play a pivotal role in a dynamic and growing company.

If you meet the outlined skills and experience, please apply by sending your CV and a covering letter.