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16 Product Management jobs in North Queensferry, Fife

Service Designer

Salary Not Specified

Natwest, South Gyle, City of Edinburgh

  • Full time
  • Permanent

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Posted 4 days ago, 3 May

Business Analyst - Lendin...

Salary Not Specified

Natwest, South Gyle, City of Edinburgh

  • Full time
  • Permanent

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Posted 6 days ago, 1 May

Ecosystem Data & Insights...

Salary not available. View on company website.

Io Global, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 28 Apr

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Restaurant General Manage...

£33000

Glenshire Group, Fisherrow, East Lothian

  • Full time
  • Permanent

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Posted 1 week ago, 28 Apr

Customer Data Strategist

Salary Not Specified

Thales Group, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 28 Apr

Data Client Support Analy...

Salary Not Specified

Addepar, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 28 Apr

Product Marketing Manager...

Salary not available. View on company website.

Canonical Ltd., Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

5174 - Senior Data and Bu...

Salary not available. View on company website.

The Moj, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Privacy Counsel

Salary Not Specified

Cimpress, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Product Manager - Hydra -...

Salary not available. View on company website.

Io Global, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Product Manager - Blockfr...

Salary not available. View on company website.

Io Global, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Warehouse Operative Satur...

£23795

United Parcel Service of America, Inc., South Gyle, City of Edinburgh

  • Part time
  • Permanent

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Posted 1 week ago, 25 Apr

Senior Product Manager

Salary not available. View on company website.

Department for Business and Trade, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Product Marketing Manager

Salary not available. View on company website.

Canonical Ltd., Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Director, Digital Marketi...

Salary Not Specified

DigitalOcean, LLC, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Sr. Product Manager

Salary Not Specified

Addepar, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr
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Service Designer

Salary Not Specified

Natwest, South Gyle, City of Edinburgh

  • Full time
  • Permanent

Posted 4 days ago, 3 May

Job ref: 22822_R-00256689-OTHLOC-GBR-5FEDI034

Full Job Description

Join us as a Service Designer

  • We’re looking for a service designer with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences.
  • This is an opportunity to work in an environment where you’ll be challenged, trusted, and where your skills and talents will be valued and respected

What you'll do

You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a Service Designer will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech innovation space.

Day-to-day, you’ll be:

  • Designing and mapping service blueprints to address customer needs and improve internal processes
  • Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement
  • Collaborating with product and operations teams to design solutions to improve the internal processes to meet our OKRs
  • Leading discovery and co-creation workshops to uncover customer needs and service opportunities
  • Collaborating with cross-functional stakeholders to share feedback, ensure alignment and successful delivery of service design solutions

The skills you'll need

We’re looking for an experienced service designer who can work well in a fast paced and data driven environment. You’ll have proven experience in driving user-centered service blueprints and solutions for complex internal processes

You’ll also demonstrate:

  • Proficiency in service design tools and techniques, including service blueprinting, customer journey mapping, and prototyping
  • Skilled in leading workshops, conducting research, and developing service solutions from insights
  • Strong analytical and problem-solving skills, focused on customer research and journey mapping
  • Excellent communication, presentation, stakeholder management and collaboration skills
  • Passion for customers and a problem solving mentality, with proven ability to support customer research, map out customer journeys and identify opportunities

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Copy the direct link to this job

www.s1jobs.com/job/service-designer-125023500

About this company

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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