If you're a people person, you'll love working here. What's more, you'll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we'll raise our game. You will be responsible for:

Welcoming customers with a friendly face
Processing bets and assisting with customer queries
Helping customers by demonstrating how to use betting terminals
Building relationships with our customers and providing an excellent customer service
Championing safer gambling at all times
Supporting managers with shop displays and opening / closing activities as required
Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

Age 18+ (it's a legal requirement)
Have a passion for delivering great customer service
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work., We're William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.

Working hours: We've a range of full and part-time hours on offer.
Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus
Holiday entitlement: You'll be entitled to 28 days holiday annually (pro rata)
Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
Subsidised travel: For roles based in London, you'll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.
Pension plan: We'll match your pension contributions to 4%.
Sharesave Scheme: An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.
Perks and discounts: When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas and even holidays.
Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We'll support your growth with career development opportunities.
Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment