Our Horticulture Experts play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the horticulture manager.,

Supporting and coaching other members of staff and deputising for management in their absence
Demonstrate effective leadership by working alongside the horti team to create a positive working environment
Giving great customer service by helping customers with various transactions across the store
Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
Offering a helping hand with customer queries through high-quality product knowledge including indoor and outdoor plants, machinery and core gardening
Working with your team to ensure the department is kept to a high standard
Some key holder responsibilities may be required

You'll have a passion for delivering a great customer experience, serving everyone with a smile
Experience within a customer facing role and a passion for plants, as well as supervisory experience
Ability to lift heavy objects to support larger store projects
You work well within a team, build relationships, and have fun, whilst celebrating success
You show up to work on time, well presented and bring your can do and hard working attitude along with you
You are eager to learn new skills and gain new experiences
Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.

At Dobbies, we're proud to have history dating back to 1865. Founded by James Dobbie, we're the UK's largest garden centre retailer, with 3,800 colleagues and 77 stores, including six Little Dobbies, and a Central Support Office near Edinburgh.

Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers