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Job ref: 8770e5b300c847839579c23c590be637
Full Job Description
We are currently recruiting a Community Care Supervisor to lead a friendly and professional team of Community Care Support Workers. Leading the way in delivering the best possible care services, we empower change and enhance quality of life. Our work is made possible by a committed and creative team, with positivity, innovation, collaboration and trust driving what we do and how we do it.
We work in partnership with healthcare professionals and local communities to offer high-quality care in Cornwall. Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand. We are a Cornwall Council owned company.
Your job will be:
To hold responsibility for oversight of work schedules planned for Support workers & Senior Support workers and to ensure as far as possible these remain optimised at all times.
To be responsible for overseeing the day to day operation of the services and for all aspects of staff support, including team performance, staff development and attendance management
Liaise with Health and social care partners to process referrals in a timely manner and facilitate safe interventions of support whether from Hospital or Home starts.
Supervise and monitor allocated Community Support Workers and take appropriate action as required including appraisals and regular 1:1 reviews with team members
Participate in national and local development programmes by carrying out the Care Certificate training for new staff and assessing competence
Deliver ongoing local formal and practical training to all team members to include client specific topics as required by Care Quality Commission (CQC) and ensure records are maintained
Carry out initial visits to service users to produce detailed reablement / support plans and monitor and review those plans on a regular basis and as service user needs change ensuring that visit times are amended to reflect changes in abilities and/or circumstances.
To undertake the relevant training and be responsible for assessing for and providing low level pieces of equipment which will enable customers to remain safe and independent at home.
Carry out detailed provider risk assessments and moving and handling risk assessments to minimise the areas of risk to the service user, staff, service providers and the general public, and to carry out regular reviews, ensuring information is shared with relevant parties
Monitor the service provided to service users according to published Quality Standards ensuring regular feedback of appropriate information to Registered Manager and Commissioners, thus ensuring the safety and wellbeing of the service user and the staff involved
Receive and investigate complaints, accidents and incidents according to procedure and ensure that any safeguarding issues are dealt with expeditiously
We are looking for you to bring
Minimum level 2 qualification in Health and Social Care, or working towards or the equivalent of.
Experience in providing direct care in a work setting
Supervisory / Line Management qualification and/or demonstrable experience of leading a team in frontline care including scheduling a programme of work
Awareness of developments within Health and Social Care, multi-agency care issues coupled with relevant health care training
Full driving licence and use of the vehicle is essential for this opportunity.
Salary: £27,810
Working Hours: 37 per week. Rota basis, including weekends (one weekend day in every four) and covering Out of Hours.
Contract Type: Permanent
Base: Scorrier Office TR16 5EH
Working with us you will have an employee benefits package that includes:
Generous pension scheme with employer contribution
Employee discount scheme and wellbeing events
Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
Cycle to Work scheme
Flexible working hours & home working options
Investment and support in your continuous training and development
Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.
We work in partnership with healthcare professionals and local communities to offer high-quality care in Cornwall. Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand. We are a Cornwall Council owned company.
Your job will be:
To hold responsibility for oversight of work schedules planned for Support workers & Senior Support workers and to ensure as far as possible these remain optimised at all times.
To be responsible for overseeing the day to day operation of the services and for all aspects of staff support, including team performance, staff development and attendance management
Liaise with Health and social care partners to process referrals in a timely manner and facilitate safe interventions of support whether from Hospital or Home starts.
Supervise and monitor allocated Community Support Workers and take appropriate action as required including appraisals and regular 1:1 reviews with team members
Participate in national and local development programmes by carrying out the Care Certificate training for new staff and assessing competence
Deliver ongoing local formal and practical training to all team members to include client specific topics as required by Care Quality Commission (CQC) and ensure records are maintained
Carry out initial visits to service users to produce detailed reablement / support plans and monitor and review those plans on a regular basis and as service user needs change ensuring that visit times are amended to reflect changes in abilities and/or circumstances.
To undertake the relevant training and be responsible for assessing for and providing low level pieces of equipment which will enable customers to remain safe and independent at home.
Carry out detailed provider risk assessments and moving and handling risk assessments to minimise the areas of risk to the service user, staff, service providers and the general public, and to carry out regular reviews, ensuring information is shared with relevant parties
Monitor the service provided to service users according to published Quality Standards ensuring regular feedback of appropriate information to Registered Manager and Commissioners, thus ensuring the safety and wellbeing of the service user and the staff involved
Receive and investigate complaints, accidents and incidents according to procedure and ensure that any safeguarding issues are dealt with expeditiously
We are looking for you to bring
Minimum level 2 qualification in Health and Social Care, or working towards or the equivalent of.
Experience in providing direct care in a work setting
Supervisory / Line Management qualification and/or demonstrable experience of leading a team in frontline care including scheduling a programme of work
Awareness of developments within Health and Social Care, multi-agency care issues coupled with relevant health care training
Full driving licence and use of the vehicle is essential for this opportunity.
Salary: £27,810
Working Hours: 37 per week. Rota basis, including weekends (one weekend day in every four) and covering Out of Hours.
Contract Type: Permanent
Base: Scorrier Office TR16 5EH
Working with us you will have an employee benefits package that includes:
Generous pension scheme with employer contribution
Employee discount scheme and wellbeing events
Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
Cycle to Work scheme
Flexible working hours & home working options
Investment and support in your continuous training and development
Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.
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