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Service Manager (Maternity Cover)
£34243
Real Life Options, Gardeners Land, Fife
- Onsite working
- Full time
- Temporary
Posted 1 week ago, 16 Apr
Job ref: ab50ec4f226c47f0b2a776dcfbd20122
Full Job Description
Service Manager Dunfermline Hub & Supported Living Services Salary - £34,242.93 Full time - 39 hours per week This role will include days, evenings, nights, weekends and there will be an expectation to cover on-call duties at times We have an excellent opportunity for a career driven individual to join our forward-thinking management team; To lead, develop, manage and be accountable for your team and services around Dunfermline. We are looking for someone with creative experience, to act as a role model for our staff teams and take responsibility for the day to day support in the running of the activities undertaken at the services. You will provide clear leadership and motivation to individuals and teams in developing best practice in person centred support and delivery, and be able to evidence a person-centred approach to the people we support to achieve their agreed outcomes. This is a challenging but rewarding role and as such you will need to be flexible in your approach and
willing to travel between services. The Role As the Service manager you will be the registered manager responsible for the overall management of a number of services within the Dunfermline area, ensuring regulatory and contractual compliance requirements are met, and where possible exceeded whilst driving the continued development and delivery of cost-effective, innovative and truly person-centred support. Main Duties and Responsibilities: Service Delivery To take overall responsibility for best practice in person centred support delivery, and to ensure the delivery of services and support which enhances the lives of the individuals we support. To continue to explore, develop and ensure delivery of increasingly cost-effective, flexible, innovative and support which meets individual needs, including those who have an Individual or Personal Budget To be responsible for the development, implementation and maintenance of Business and Workforce Development Plans that ensure regulatory and
organisational compliance and match the aspirations of the people who use our services To ensure that every service user has an up to date person centred plan and person-centred risk assessments in place, and that these are regularly reviewed through a person-centred review process To ensure that staff and resources in local areas are deployed in ways that best assist the people we support to achieve the outcomes in their plans To promote good professional relationships between a range of people involved with the service user and to ensure that they all work positively together in the service users' interest Performance and Risk Management To ensure performance across areas of managerial responsibility and exceed where possible organisational, regulatory and contractual requirements and expectations To be responsible for and support the on-going development and implementation of a robust performance monitoring and management system within areas of managerial
responsibility To ensure that there are appropriate and up to date Risk Management Plans and Business Continuity Plans in place for all services within areas of managerial responsibility To provide accurate performance information to the Head of Operations Scotland, the Senior Leadership Team, and the Leadership Team as required To ensure that the requirements and responsibilities as detailed within the Health and Safety Policy are adhered to Development - Organisational and Professional To work with the Head of Operations and the Business Proposition Team to develop relationships with commissioners and work with peer service managers to seek opportunities for potential business growth To participate in the implementation and monitoring of Real Life Options' Organisational Strategy for their area of managerial responsibility To actively develop personal and professional knowledge and skills which will enhance the post holder's abilities to deliver the required
outcomes To actively foster effective working relationships with partner organisations to benchmark best practice and work on joint projects / joint ventures for mutual business benefit You will have: S/NVQ Level 3 (in both management and care) or equivalent Minimum 2 years supervisory/management experience within a relevant care setting Significant operational management experience in health, social services or independent sector including experience of people, financial and budget management A track record of working within services for people with learning disabilities Excellent communication and organisational skills Leadership qualities IT literate Ability to lead and motivate a team and provide a clear sense of direction Person centred planning SSSC Registered An enhanced Adult PVG application will be required for successful applicants This role will include days, evenings, nights, weekends and there will be an expectation to cover on-call duties at
times. Benefits and Rewards A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff) Accredited training giving you the knowledge and skills to deliver a first rate job An employer contributory pension scheme In addition to the above you also have access to the following great benefits: Health Cash Plan (for full/part time contracted hours) £10,000 Life cover A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information) A reward gateway with access to discounted goods and services Cycle to Work Scheme A financial wellbeing scheme Refer a Friend Incentive Bonus (terms and conditions apply) Recognition Initiatives Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders. Real Life Options are an equal opportunities employer. We seek to
recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
willing to travel between services. The Role As the Service manager you will be the registered manager responsible for the overall management of a number of services within the Dunfermline area, ensuring regulatory and contractual compliance requirements are met, and where possible exceeded whilst driving the continued development and delivery of cost-effective, innovative and truly person-centred support. Main Duties and Responsibilities: Service Delivery To take overall responsibility for best practice in person centred support delivery, and to ensure the delivery of services and support which enhances the lives of the individuals we support. To continue to explore, develop and ensure delivery of increasingly cost-effective, flexible, innovative and support which meets individual needs, including those who have an Individual or Personal Budget To be responsible for the development, implementation and maintenance of Business and Workforce Development Plans that ensure regulatory and
organisational compliance and match the aspirations of the people who use our services To ensure that every service user has an up to date person centred plan and person-centred risk assessments in place, and that these are regularly reviewed through a person-centred review process To ensure that staff and resources in local areas are deployed in ways that best assist the people we support to achieve the outcomes in their plans To promote good professional relationships between a range of people involved with the service user and to ensure that they all work positively together in the service users' interest Performance and Risk Management To ensure performance across areas of managerial responsibility and exceed where possible organisational, regulatory and contractual requirements and expectations To be responsible for and support the on-going development and implementation of a robust performance monitoring and management system within areas of managerial
responsibility To ensure that there are appropriate and up to date Risk Management Plans and Business Continuity Plans in place for all services within areas of managerial responsibility To provide accurate performance information to the Head of Operations Scotland, the Senior Leadership Team, and the Leadership Team as required To ensure that the requirements and responsibilities as detailed within the Health and Safety Policy are adhered to Development - Organisational and Professional To work with the Head of Operations and the Business Proposition Team to develop relationships with commissioners and work with peer service managers to seek opportunities for potential business growth To participate in the implementation and monitoring of Real Life Options' Organisational Strategy for their area of managerial responsibility To actively develop personal and professional knowledge and skills which will enhance the post holder's abilities to deliver the required
outcomes To actively foster effective working relationships with partner organisations to benchmark best practice and work on joint projects / joint ventures for mutual business benefit You will have: S/NVQ Level 3 (in both management and care) or equivalent Minimum 2 years supervisory/management experience within a relevant care setting Significant operational management experience in health, social services or independent sector including experience of people, financial and budget management A track record of working within services for people with learning disabilities Excellent communication and organisational skills Leadership qualities IT literate Ability to lead and motivate a team and provide a clear sense of direction Person centred planning SSSC Registered An enhanced Adult PVG application will be required for successful applicants This role will include days, evenings, nights, weekends and there will be an expectation to cover on-call duties at
times. Benefits and Rewards A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff) Accredited training giving you the knowledge and skills to deliver a first rate job An employer contributory pension scheme In addition to the above you also have access to the following great benefits: Health Cash Plan (for full/part time contracted hours) £10,000 Life cover A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information) A reward gateway with access to discounted goods and services Cycle to Work Scheme A financial wellbeing scheme Refer a Friend Incentive Bonus (terms and conditions apply) Recognition Initiatives Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders. Real Life Options are an equal opportunities employer. We seek to
recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
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