Facilities Coordinator

We are recruiting for a Facilities Coordinator who will be responsible for delivering workplace experience every day through face-to-face engagement, proactive communication, and exceptional customer service. This role is the first line 'go-to-person' for all facilities related matters and is an integral part of the Workplace team.,

• Act as first point of contact for all customer enquiries and facilities issues and tactfully and confidently manage through to resolution.
• Work in partnership with Floor Ambassadors to deliver an exceptional client experience.
• Ensure issues highlighted through routine site inspections or customer complaints are logged on the CAFM system and resolved in a timely manner.
• Conduct daily site walks to ensure flawless execution, look out for defects and remediate any dangerous conditions immediately by raising facilities tickets.
• Be proactive in finding opportunities for improvement within the workspace.
• Ensure JLL CAFM system is checked daily and ensure all issues are completed within the defined Service Level Agreements (SLAs).
• Liaise and work collaboratively with colleagues (FM, Engineering, Cleaning & Front of House) and other vendors to support the functionality of the workspace.
• Monitor, rectify and report Health & Safety near hits and incidents.
• Contractor Management of vendors, ensuring all JLL H&S guidelines and processes are adhered to.
• Ensure prompt and accurate management of purchase orders and invoice submissions on both JLL and Client financial management platforms.
  
  Strong and excellent communication skills, both verbal and written.
• Solid stakeholder management and organisation skills.
• Experience facilities/property management, or a related field required.
• Professional efficiency with Microsoft Office and CAFM Systems.
• Sound knowledge of Health and Safety requirements within FM.
• Experience in managing vendors.
• IOSH or IWFM qualifications desirable.
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.