Hospitality & Events Coordinator

KEY RESPONSIBILITIES  

The Key Purposes of the job will be met by: 

Assisting in developing and ensuring delivery of a varied programme of events, including an appropriate marketing plan, to generate additional income and develop new audiences for the property and its satellite sites 

Proactively seeking new functions business and responding to enquiries 

Forward planning with management team and other staff and volunteers to ensure that functions and events operate efficiently and effectively 

Ensuring the efficient set up and delivery of all functions and events with excellent standards of customer service in line with client requirements. 

Ensuring that volunteers, staff and contractors brought in to deliver events or hospitality services adhere to the Events Manual guidelines 

Delivering events on time, within budget, that meet (and hopefully exceed) expectations 

Setting, communicating and maintaining timelines and priorities on every function / event 

Providing motivation, direction and support to functions and events staff and volunteers  

Acting as Duty Manager 

Managing equipment and supplies (such as banqueting furniture, catering equipment and supplies, cleaning equipment and supplies, laundry) to ensure the operational efficacy of all aspects of functions and event delivery. 

Ensuring that RBBM and NTS websites are kept up to date particularly with regards to events listings. 

Working with the property team to create interesting and appropriate social media content 

Working across departments, assisting with marketing activity to promote the property. 

Actively promote the events programme through the design and production of marketing material. 

Applying for grant funding or sponsorship for events as appropriate