Team Leader

As a Team Leader you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. Early starts to serve our customers is very much part of this role.
Airport Requirements:
5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
Criminal Records Bureau Check - to be completed by WHSmith if your application is successful
Photographic ID i.e. passport or UK Driving Licence
What being a Team Leader is all about:
Delivering an exceptional customer service to all our customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.
What our Stores would love to see, Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

A passion for customers having an exceptional experience in store.
Confident in communicating within the team.
Motivated to achieve fantastic results and standards.
Adaptable to meet company requirements and goals.
Leading a team by example
Can do attitude

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.