22 Optical Express jobs in Scotland

Learning & Development Tr...

Salary not available. View on company website.

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

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Posted today, 22 Feb

Call Centre Agent - Part ...

£11

Optical Express, Merchant City, Glasgow City

  • Part time
  • Permanent

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Posted 1 day ago, 21 Feb

Retentions Agent

£26000

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 21 Feb

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Optical Express jobs Scotland

Call Centre Agent

£23795

Optical Express, Merchant City, Glasgow City

  • Full time
  • Permanent

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Posted 1 day ago, 21 Feb

Solicitor

Salary not available. View on company website.

Optical Express, Merchant City, Glasgow City

  • Full time
  • Permanent

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Posted 1 day ago, 21 Feb

beauty/laser Practitioner

Salary not available. View on company website.

Optical Express, Edinburgh

  • Part time
  • Permanent

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Posted 3 days ago, 19 Feb

Patient Advisor

£25400

Optical Express, Bridgend, Perth and Kinross

  • Full time
  • Permanent

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Posted 3 days ago, 19 Feb

Patient Advisor

£25400

Optical Express, Leuchars, Fife

  • Full time
  • Permanent

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Posted 3 days ago, 19 Feb

Patient Advisor

£25400

Optical Express, Dumfries, Dumfries and Galloway

  • Full time
  • Permanent

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Posted 3 days ago, 19 Feb

Aesthetic Practitioner

Salary Not Specified

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

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Posted 4 days ago, 18 Feb

Receptionist

£24000

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

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Posted 4 days ago, 18 Feb

Office Administrator - Cl...

Salary Not Specified

Optical Express, Merchant City, Glasgow City

  • Full time
  • Permanent

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Posted 1 week ago, 15 Feb

Healthcare Assistant

Salary not available. View on company website.

Optical Express, Temple, Midlothian

  • Full time
  • Permanent

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Posted 1 weeks ago, 13 Feb

Contracts Manager

£40000

Optical Express, Merchant City, Glasgow City

  • Full time
  • Permanent

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Posted 1 weeks ago, 12 Feb

Optometrist

Salary Not Specified

Optical Express, Johnstone, Renfrewshire

  • Full time
  • Permanent

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Posted 1 weeks ago, 11 Feb

Digital Marketing Manager

Salary Not Specified

Optical Express, Merchant City, Glasgow City

  • Full time
  • Permanent

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Posted 1 weeks ago, 9 Feb

Receptionist

£24000

Optical Express, Coates, City of Edinburgh

  • Part time
  • Permanent

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Posted 2 weeks ago, 8 Feb

Head of Contracts

Salary Not Specified

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

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Posted 2 weeks ago, 6 Feb

Mobile Optometrist

£60000

Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent

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Posted 2 weeks ago, 6 Feb

Payroll Office Assistant

Salary Not Specified

Optical Express, Cumbernauld, North Lanarkshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 4 Feb
Close

Learning & Development Trainer

Salary not available. View on company website.

Optical Express, Blythswood New Town, Glasgow City

  • Onsite working
  • Full time
  • Permanent

Posted today, 22 Feb

Job ref: 5ca87c55e91147c6bf857e2ccdc64148

Full Job Description

As Learning & Development Coach, your responsibilities will include:

  • Delivering informative and enjoyable training programmes and learning initiatives that are aligned with the business goals
  • Act as a point of contact for colleagues & managers who have questions relating to training and development within the contact centre and where appropriate the wider business
  • Work closely with operational management teams in Head Office to gain a full understanding of their needs, training requirements, and how these align with business priorities
  • Utilise the most appropriate learning strategy in relation to the needs of our colleagues & business which is aligned with the identified need, including e-learning, in person/virtual workshops, and coaching
  • Develop and maintain the quality of materials and resources available for our colleagues which enable and promote performance development
  • Continual assessment of performance within the contact centre to identify opportunities for improvement
  • Ensure all training delivered adheres to health and safety standards and regulatory requirements
  • Develop productive and mutually beneficial relationships across all operational teams to support and promote individual and business performance
  • Carry out company inductions for new employees both in person and online.
  • This role would suit an experienced trainer who is able to demonstrate a high level of success in improving performance of contact centre teams. This role requires excellent communication skills and a passion for supporting people with their learning and development. The Learning & Development Coach will be expected to be experienced in the following:
  • Supporting and Coaching colleagues and team members
  • Prioritising training & development needs in alignment with business requirements
  • Contact centre training
  • Confident in both written and verbal communication
  • Organisational and IT skills

    An exciting opportunity has become available for a Learning & Development Coach to join our Contact Centre team based in our Head Office in Glasgow City centre. This role will be focussed on the training and development of our Contact Centre Agents, working across multi brands. Previous experience of training in a contact centre will be preferred.

    Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
  • For over 35 years, millions of patients have trusted Optical Express with their eye care. We look after thousands of patients in our clinics every week and it's a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

  • Competitive salary
  • Free Laser Eye and Intraocular Lens Surgery
  • Discounts on prescription eyewear and sunglasses
  • Generous Optical Express family & friends discount
  • Modern working environment
  • Workplace Pension Scheme
  • Optical Express is an equal opportunities employer. Full name
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Direct job link

www.s1jobs.com/job/learning-development-trainer-124663444

About this company

For over 30 years, millions of patients have trusted Optical Express with their eye care. We focus on delivering exceptional patient care and outstanding clinical outcomes. From refractive treatment to routine eye and contact lens examinations, no other UK optical business can offer the same clinical diversity and opportunities for accelerated career development. Our career pathways are unique in the sector. Through continued investment in our people and technology, Optical Express offers a huge variety of exciting career opportunities at our clinics across the UK, Ireland and mainland Europe. We have a comprehensive and rolling training programme tailored for optometrists, nurses and ODP’s so even if you have no previous refractive experience, we can help you acquire new skills. Across our business we also have a range of non-clinical roles from receptionists and administrators to marketing, HR and finance professionals, each of whom play a key supporting role in the day to day delivery of our services. At Optical Express you’ll have access to the most advanced equipment from market leaders like Carl Zeiss and Johnson & Johnson Vision. Over £500 million has been invested to ensure that our modern, state of the art clinics are equipped with leading-edge technology and diagnostic equipment that helps us achieve the best possible clinical outcomes for our patients. Our technology allows our optometrists, nurses and surgeons to maximise the level of care they provide to patients. We want our colleagues to reach their full potential through comprehensive and ongoing professional development. We are committed to supporting our optometrists to gain an Independent Prescribing (IP) qualification through our unique partnership with Glasgow Caledonian University. The IP course, fully funded by Optical Express, is the first step on the path to an optometrist gaining an IP qualification. We support our optometrists in their clinical placements and in preparing for the Common Final Assessment of the College of Optometrists. Opportunities exist for optometrists to commence the IP pathway. Optical Express optometrists and clinical teams work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. We understand that a healthy work life balance is important. Whether you need to work around the school run, or take time off to pursue personal interests, we can work with you to agree a flexible working pattern to suit your individual requirements. The culture we have internally extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. So if you are interested in progressing your career in a growing organisation that supports the need for a work life balance, with state of the art clinics, access to the best technologies, and the opportunity to expand your clinical skills Optical Express is the place for you.
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