75 Admin / Secretarial / PA jobs in Bathgate, West Lothian

Hours: 35 hours per week

Working Pattern Monday - Thursday 8.45am - 4.45pm and Friday 8.45am - 4.15pm

Salary - £23,395 - £26,333

Vacancy - Permanent

View the Revenue">https://www.southlanarkshire.gov.uk/downloads/file/17228/fc_-_revenue_a… Assistant job profile

As a Revenue Assistant you will be responsible for undertaking a range of clerical processes and tasks within the Council’s Sundry Income and Non-Domestic Rates Team in accordance with procedures and instruction from the Team Leader.  You will answer telephone calls from internal and external customers enquiring about their accounts.  You will be expected to provide comprehensive advice to council residents and have excellent communication skills, both written and verbal. 

Experience in a debt recovery environment would be advantageous, although not essential, as full training will be provided. 

You should be able to demonstrate the ability to work accurately and have previous experience of working to targets and timescales. You should have excellent customer service skills and be able to demonstrate practical knowledge of IT packages including Microsoft Office Suite.

When completing the application process please ensure that you cover the following areas:

• Do you have a proven track record in a debt recovery environment.


• Please study the Job Profile and provide examples of your work, or other activities which demonstrate your ability or aptitude to undertake the duties of the post and  include any other information that you feel is relevant to your application e.g. personal qualities, achievements at work, non-work related or voluntary work experience.


• Give an example of how you maintain a flexible approach to work in relation to changing deadlines and priorities.


• South Lanarkshire Council is committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.

Please note we do not accept CVs, any submitted will be disregarded.  If you require to submit additional information to support your application, please upload this under supporting documents.  

Please apply online - All correspondence will be via your email address.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Preferred candidates will be required to undertake a basic disclosure check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk">https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.di… for further information about the disclosure process and best practice.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant.  Veterans are guaranteed an interview who meet the minimum requirements for the position.

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme


• Up to 33 days annual leave


• Public holiday entitlement (up to 10 days)


• Occupational sick pay


• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave.


• Employee Discounts – including discounts at the cinema.


• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

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