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Customer & Business Support Assistant - FLK12778
£20,001 - £30,000
Falkirk Council, North Broomage, Falkirk
- Full time
- Temporary
Posted 4 days ago, 8 May
Closing date: 18-05-2025 (5 days)
Job ref: FLK12778
Full Job Description
Job Advert
Can you ‘MAKE IT HAPPEN’?
To support the Council’s drive to become Council of the Future we are looking to appoint on a temporary basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.
You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude and the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive Customer & Business Support service across a diverse range of services.
You will have knowledge and experience of Microsoft Office and ideally data protection legislation requirements.
You must be able to work to deadlines, whilst ensuring a high degree of accuracy and attention to detail, within a busy team ensuring excellent customer service to both internal and external customers.
It would be advantageous if you have experience of providing a customer facing role in terms of Reception duties along with providing back-office administration support.
The role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will apply.
You will work 37 hours, Monday – Friday, 9.00 am – 5.00 pm
This post is temporary until March 2026 due to service requirement.
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