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28 Agriculture / Fishing / Forestry jobs in North Queensferry, Fife

Advanced Collections Offi...

£30,001 - £40,000

WEST LOTHIAN COUNCIL, Bathgate, West Lothian

  • Full time
  • Permanent

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Posted 1 day ago, 6 May

Revenues Officer x 2, The...

£20,001 - £30,000

WEST LOTHIAN COUNCIL, Bathgate, West Lothian

  • Full time
  • Permanent

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Posted 1 day ago, 6 May

Roadworker (Maintenance)

Salary not available. View on company website.

Fife Council, Eastfield, Fife

  • Full time
  • Permanent

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Posted 4 days ago, 3 May

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Skilled Craft Operative (...

£30,001 - £40,000

East Lothian Council, Penston, East Lothian

  • Full time
  • Permanent

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Posted 5 days ago, 2 May

Plant Health Forestry Adm...

Salary not available. View on company website.

Civil Service, Roslin, Midlothian

  • Full time
  • Temporary

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Posted 6 days ago, 1 May

Senior Project Officer

Salary not available. View on company website.

The Conservation Volunteers , Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 30 Apr

Workshop Supervisor

Salary not available. View on company website.

Fife Council, Dalgety Bay, Fife

  • Full time
  • Permanent

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Posted 1 week ago, 30 Apr

Driver with Support Worke...

Salary not available. View on company website.

BATH & NORTH EAST SOMERSET COUNCIL, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 28 Apr

Fijian Interpreter

Salary not available. View on company website.

Bostico International Ltd, Scotland-wide.

  • Part time
  • Permanent

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Posted 1 week ago, 28 Apr

Teaching Assistant

Salary not available. View on company website.

Redhill Academy Trust, Scotland-wide.

  • Part time
  • Permanent

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Posted 1 week ago, 28 Apr

Personal Assistant - Kirk...

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Self Direct Support Options Fife, Port Brae, Fife

  • Part time
  • Permanent

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Posted 1 week ago, 25 Apr

Senior Projects Officer -...

Salary not available. View on company website.

East Lothian Council, Penston, East Lothian

  • Full time
  • Temporary

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Posted 1 week ago, 25 Apr

Car Park Attendant - FLK1...

Salary not available. View on company website.

Falkirk Council, Loan, Falkirk

  • Full time
  • Temporary

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Posted 1 week ago, 25 Apr

Principal Environmental H...

£50851

Midlothian Council, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Commercial Sales Glasgow ...

Salary not available. View on company website.

SMS PLC, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Language Interpreter

Salary not available. View on company website.

Platovon Learning Limited, Scotland-wide.

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Language Interpreter

Salary not available. View on company website.

Platovon Learning Limited, Edinburgh

  • Full time
  • Permanent

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Posted 1 week ago, 25 Apr

Mauritian Creole

Salary not available. View on company website.

Bostico International Ltd, Scotland-wide.

  • Part time
  • Permanent

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Posted 1 week ago, 25 Apr

Haitian Creole Interprete...

Salary not available. View on company website.

Bostico International Ltd, Scotland-wide.

  • Part time
  • Permanent

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Posted 1 week ago, 25 Apr

North African French

Salary not available. View on company website.

Bostico International Ltd, Scotland-wide.

  • Part time
  • Permanent

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Posted 1 week ago, 25 Apr
Close

Posted 1 day ago, 6 May

Closing date: 20-05-2025 (12 days)

Job ref: WEL09115

Full Job Description

Job Advert

INTERNAL APPLICANTS ONLY

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

Working as part of a team the Advanced Collections Officer will:

Provide a one-point corporate and aged debt service including service accounts to customers who have debts due to the council, contributing to the development of the service and identifying strategies to deal effectively with council debt.

Provide a point of contact for staff dealing with customers who have debts due to the council.

Assist in the administration and collection of council debts and be able to identify and amend inaccuracies in records across relevant council systems

Manage cases that are escalated to the team for advanced recovery action. This will involve assisting customers who engage to maximise benefits and to address debts going forward.

Identify and prepare cases for legal action, managing the case until decree is obtained and the paperwork is returned to the housing manager to facilitate the eviction process. Attempting engagement through a variety of means, including telephone, text, visits etc.)

Reporting to the Senior Section Leader, they will be expected to prioritise their own workload and generally work on an unsupervised basis assessing cases and situations and, based on their knowledge and experience, act accordingly.

Accountable for the achievement of the council’s statutory and key performance indicators. Actively participate and contribute to the team’s development and contribute to the overall performance targets and identified outcomes.

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www.s1jobs.com/job/advanced-collections-officer-the-jim-walker-partnership-125041283

About this company

WEST LOTHIAN COUNCIL

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