5 Call / Contact Centres jobs in Eddleston, Scottish Borders

Service Desk Analyst - German Speaking
Location: Livingston (2 days on-site)
Rate: 130 per day Inside IR35

I'm looking for a German-speaking Service Desk Analyst to join one of our top clients in a fast-paced IT support role. If you have a passion for technology, strong problem-solving skills, and the ability to stay calm under pressure, this could be the perfect opportunity for you.

What You'll Be Doing:

• Providing 1st & 2nd line IT support across Windows, Mac & Android devices

• Logging, prioritising & resolving IT issues efficiently

• Managing user administration & IT infrastructure requests

• Ensuring incidents & requests are handled in line with SLAs

• Collaborating with the team to deliver excellent customer service

What You'll Need:

• Fluent German & English (spoken & written)

• A strong interest in IT & problem-solving

• Excellent communication & time management skills

• Ability to multitask & remain composed under pressure

• Service Desk experience is a plus, but not essential

This is a hybrid role with 2 days per week on-site in Livingston. If you're interested, apply now or drop me a message!