Contribute to developing a strategic plan for individual giving including Membership, small to medium sized donations across all giving channels.
Assume responsibility for The Old Vic's philanthropic individual giving Membership scheme, OV Together.
Retain and increase support by delivering excellent stewardship, including delivery of benefits and events, and communication with donors.
Generate and convert new donor prospects in order to meet and exceed agreed annual individual giving targets of c. £1.25 million to contribute to the overall Development team target.
Line manage the Individual Giving Officer, monitoring key performance indicators and objectives to ensure that targets are met.
Oversee lists and draft communications going out to individual supporters including season announcements, updates and invitations and segmenting mailing lists when necessary.
Oversee ticket bookings and catering reservations for supporters and to innovate time-saving new processes for automating bookings and reservations.
Ensure Membership collateral is regularly updated to deadlines.
Ensure database records are updated with donations, research notes, Memberships and event attendance.
Monitor progress against targets, ensuring fundraising costs stay within budgeted expenditure and Gift Aid restrictions.
Devise and with input from the Events team maintain a system for accurately logging and tracking costs incurred for delivering Membership benefits in line with HMRC and Gift Aid guidelines.
Ensure that all data complies with procedures for data integrity (e.g. Gift Aid, GDPR and PCI compliance).
Oversee the processing of monthly and annual Direct Debits by the Individual Giving Officer.
Support the administration of the American Associates of The Old Vic membership.
Identify new routes, channels and audiences to promote other ways of giving amongst existing Old Vic contacts, our database and new prospects.
Innovate and implement new fundraising projects, such as Tap to Donate scheme, and creating supporting documents (e.g. case for support and rebrand of membership scheme).
Use data analysis to track Membership trends and prospecting, with support from the Individual Giving Officer, to inform strategy and cultivation efforts for upgrading and recruitment.
Identify opportunities to further develop relationships with our existing supporters (e.g. cross-sell) and feeding this into strategic plans for Individual Giving.
Support the Senior Development Operations Manager on the maintenance of a team-wide prospect tracking system and help monitor the solicitation process.
To ensure The Old Vic's programmes, website and social media are regularly updated with Development information and liaise with Marketing as appropriate in achieving these tasks.
Contribute proactively to Development team activities.
Undertake training deemed necessary by the Development Director.
Carry out any other duties as requested by the Development Director.
Comply with The Old Vic's Equal Opportunities, Sustainability and Health & Safety and Staff Handbook policies at all times.

Demonstrable track record of successfully managing an individual giving scheme
Meticulous attention to detail and ability to work independently and with initiative
Confident dealing with a range of stakeholders and diverse relationship management
Excellent, and demonstrable, administration skills including with regards to financial record keeping and fundraised income
A friendly and professional attitude, able to demonstrate excellent verbal and written communication skills
Good working knowledge of Gift Aid
Outstanding administration and organisation skills
Ability to juggle multiple priorities, and pivot when time-sensitive tasks arise
A collaborative approach to working in a small, busy team
Robust knowledge of CRM / fundraising databases (Tessitura is an advantage)

The role will support the Development team to successfully raise over £3.5 million annually through fundraising, in addition to a concurrent £19.25m capital campaign. The successful candidate will efficiently manage the day to day running of The Old Vic's individual giving scheme, reporting to the Head of Individual Giving and working with the Individual Giving Officer to implement and carry out a yearly strategic plan to retain and increase support across all levels of Membership and wider areas of giving.
1. Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).

Salary: £35,000, Hybrid working for eligible teams and a company culture that promotes good work/life balance
Enhanced annual leave, starting at 25 days per year, increasing by one day per year up to 30 days (plus bank holidays). Opportunity to switch statutory bank holidays to mark a religious event or festival
Complimentary tickets for you and a guest to Old Vic preview productions
Discretionary invite to Press Night performances and parties
Free therapy from our therapy partner SelfSpace
Mental health support via our in house Mental Health Champions
Enhanced employer pension contributions with The People's Pension
Festive day - one discretionary additional paid day off around the festive period for a collective pause
Time to volunteer - one day per year to support a charity or project of your choosing
Commitment to learning, education and development
Enhanced sick pay
Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period
Family friendly policies and enhanced maternity/paternity/adoption/shared parental pay
All staff social events
Staff discount in Penny and The Old Vic bars as well as discounts in local bars and restaurants
Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group, Sustainability Working Group and the Employee Voice Council.
Buddy schemes including New Starter and Parental buddies to support your induction and return to work after parental leave, 2. Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
3. Completing our application form.
4. Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.
1st stage virtual conversation
2nd stage in person conversation
You may be asked to complete a work based skills assessment or challenge.