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20 Customer Services jobs in Arbroath, Angus

Service Advisor

35000

EASTERN WESTERN MOTOR GROUP, Dundee

Full time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 2 weeks ago, 7 Apr

Centre Host

Salary up to £7,935.50

EASTERN WESTERN MOTOR GROUP, Dundee

Part time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 2 weeks ago, 7 Apr

Mystery Shopper (ID Testi...

Salary not available. View on company website.

Serve Legal, Forfar, Angus

Part time
Temporary

Apply on company site

Posted 1 week ago, 16 Apr

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.

Mystery Shopper (ID Testi...

Salary not available. View on company website.

Serve Legal, Liff, Angus

Part time
Temporary

Apply on company site

Posted 1 week ago, 16 Apr

Sales Advisor - St Andrew...

Salary not available. View on company website.

H&M, St Andrews, Fife

Part time
Permanent

Apply on company site

Posted 1 week ago, 16 Apr

Stores Sales & Operations...

Salary not available. View on company website.

H&M, St Andrews, Fife

Part time
Permanent

Apply on company site

Posted 1 week ago, 15 Apr

Mystery Shopper (ID Testi...

Salary not available. View on company website.

Serve Legal, Scotland-wide.

Part time
Temporary

Apply on company site

Posted 1 week ago, 14 Apr

Mystery Shopper (ID Testi...

Salary not available. View on company website.

Serve Legal, Scotland-wide.

Part time
Temporary

Apply on company site

Posted 1 week ago, 14 Apr

Product Management Associ...

Salary Not Specified

Allied Irish Banks, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

UK Deposits desk team.

Salary Not Specified

Allied Irish Banks, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Sales Co-ordinator

£25834

SeeMeHired, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Manager, Customer Success

Salary Not Specified

Extrahop, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Insight Manager

Salary not available. View on company website.

E.ON Next, Scotland-wide.

Full time
Temporary

Apply on company site

Posted 1 week ago, 14 Apr

30619 - Technical Officer...

Salary not available. View on company website.

Environment Agency, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Team Leader- Employabilit...

£35700

Jigsaw Homes Group Limited, Scotland-wide.

Full time
Temporary

Apply on company site

Posted 1 week ago, 14 Apr

Managing Agent Officer

Salary not available. View on company website.

Raven Housing Trust, Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Data Collection in UK - B...

Salary Not Specified

The Disabled Workers Co-operative Ltd., Scotland-wide.

Part time
Permanent

Apply on company site

Posted 1 week ago, 14 Apr

Customer Care Dundee DT

£9-£12

McDonald’s, Dundee

Full time
Permanent

Apply on company site

Posted 2 weeks ago, 7 Apr

132874 Bank of Scotland -...

£25000-£25200

Lloyds Banking Group, Dundee

Full time
Permanent

Apply on company site

Posted 2 weeks ago, 5 Apr

Multi-Skilled Host

Salary not available. View on company website.

BT Group, Dundee

Full time
Permanent

Apply on company site

Posted 3 weeks ago, 2 Apr

Service Advisor

35000

EASTERN WESTERN MOTOR GROUP, Dundee

Onsite working
Full time
Permanent

Fast Apply

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Posted 2 weeks ago, 7 Apr

Job ref: Advert005

Full Job Description

Service Advisor

Nissan Dundee

Salary up to £28,500. OTE up to £35,000.

Colleague Benefits:

Enjoy your birthday off on us every year!
Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
Industry leading training and development opportunities.
Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
Up to 5 study days off per annum, plus time off for any exams.

Role Overview:

Customer Interaction & Service Explanation: Greet customers professionally, listen to their concerns, provide clear explanations of services, estimates, and timelines, and offer relevant recommendations based on vehicle condition.

Scheduling & Coordination: Efficiently schedule service appointments, coordinate loan vehicles or shuttle services, and communicate customer concerns to Service Technicians for accurate diagnosis and resolution.

Job Monitoring & Updates: Monitor job progress, update customers on any delays, and identify additional service opportunities, while ensuring compliance with warranty and service procedures.

Record Keeping & Payment Processing: Maintain accurate records of work orders, invoices, and customer profiles, process payments accurately, and reconcile transactions.

Customer Follow-up & Feedback: Follow up post-service to ensure customer satisfaction, address complaints, solicit feedback for improvement, and maintain positive customer relationships.