54 Customer Services jobs in Blackwood, South Lanarkshire

To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions. Accountabilities

• Guiding the business' adherence to the Compliance risk management framework.
• Advisory services to colleagues about regulation related to specific products and services.
• Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape.
• Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct.
• Training of business stakeholders.
Analyst Expectations
• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required., Step 2 - Your assessment
Step 3 - Your interview Step 4 - Next steps We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application. Find out more information Diversity and Inclusion Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community. We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Right to work Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time. Related content Related Jobs

Our Apprenticeships are designed to be career boosting experiences, regardless of your qualifications. To us, it all comes down to your attitude, commitment and will to succeed. We're looking for potential, and here are some of the qualities that will help you excel. Why Barclays? There's no other business quite like Barclays. There are no other careers quite like ours. We're here to champion your development, and we truly want you to enjoy your career journey. We'll give you all the support and encouragement you need to make the most of this experience. And you'll have the chance to make a genuine contribution to our inclusive culture and support our purpose as we serve our customers, clients, communities and colleagues. The Barclays Way This is the spirit of Barclays. It's why we exist, what we believe and how we behave. But most importantly, it's how we make decisions, take action and get things done. Purpose Working together for a better financial future. Values We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship. Mindset We discover our full potential through our desire to Empower, Challenge and Drive each other. You get exposed to really supportive and intelligent people that push you to be your best self. - Alexi It's great to be surrounded by so much technical talent, but also people through a variety of functions. And I feel like I thrive because there's so much opportunity to network. - Imogen There's really a lot of impactful work you can do day to day. You get to work with really senior engineers on a daily basis and you learn a lot from working with them. - Yuming I can reach out to anybody and know that I will be able to find mentorship, support and just a community at Barclays as well. - Becky More about working at Barclays

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. What you get in return Our apprenticeships are open to anyone, from any background, and any age. And that's why we make sure to offer you a competitive package of benefits that are flexible to you, whatever stage of life you are in - from school leavers to return-to-work parents. Paid holiday Competitive salary of £25,000 Private medical care Enhanced parental leave Flexible working Life assurance Employee resource groups World-class office facilities Where will you be located? Share job What makes a successful Apprentice at Barclays?