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27 Full time, Customer Services jobs in Dalkeith, Midlothian

Service Booking Agent

Salary up to £27,000. OTE up to £28,750

EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian

Full time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 4 days ago, 6 May

Senior Service Advisor

Salary up to £30,000. OTE £35,000

EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh

Full time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 4 days ago, 6 May

Service Advisor

Salary up to £28,500. OTE up to £35,000.

EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh

Full time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 4 days ago, 6 May

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.

Telephonist

Salary up to £25,396.80

EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh

Full time
Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)

Posted 3 weeks ago, 16 Apr

Customer Service Advisor

Salary not available. View on company website.

Dx Freight, Ladywell, West Lothian

Full time
Permanent

Apply on company site

Posted today, 10 May

Rental Service Agent

Salary not available. View on company website.

Indie Campers, Edinburgh

Full time
Permanent

Apply on company site

Posted 2 days ago, 8 May

Sales Advisor

Salary Not Specified

Wolseley UK Limited, Sighthill, City of Edinburgh

Full time
Permanent

Apply on company site

Posted 2 days ago, 8 May

Service Desk Analyst

Salary not available. View on company website.

Worldline, Dalgety Bay, Fife

Full time
Permanent

Apply on company site

Posted 5 days ago, 5 May

Wardrobe Home Planner

Salary not available. View on company website.

Ikea, Edinburgh

Full time
Temporary

Apply on company site

Posted 5 days ago, 5 May

Cinema Host

Salary not available. View on company website.

Odeon Cinemas, Edinburgh

Full time
Permanent

Apply on company site

Posted 6 days ago, 4 May

Customer Support Agent

£1000

Modulr, Edinburgh

Full time
Permanent

Apply on company site

Posted 6 days ago, 4 May

Customer Advisor - Night ...

Salary not available. View on company website.

B&Q plc, Edinburgh

Full time
Permanent

Apply on company site

Posted 1 week ago, 3 May

Temporary Foreign Exchang...

Salary not available. View on company website.

BARRHEAD TRAVEL, Nether Liberton, City of Edinburgh

Full time
Temporary

Apply on company site

Posted 1 week ago, 3 May

Bank of Scotland - Custom...

£25000-£25200

Lloyds Banking Group, Nether Liberton, City of Edinburgh

Full time
Permanent

Apply on company site

Posted 1 week ago, 3 May

Performance Officer

Salary not available. View on company website.

Energy Saving Trust, Warriston, City of Edinburgh

Full time
Permanent

Apply on company site

Posted 1 week ago, 2 May

Customer Service Officer ...

Salary Not Specified

Natwest, South Gyle, City of Edinburgh

Full time
Permanent

Apply on company site

Posted 1 week ago, 2 May

Front Office Team Member

Salary not available. View on company website.

Accor, Edinburgh

Full time
Permanent

Apply on company site

Posted 1 week ago, 1 May

Customer Service Manager

£9-£14

McDonald’s, Ladywell, West Lothian

Full time
Permanent

Apply on company site

Posted 1 week ago, 30 Apr

Cash Assistant

Salary not available. View on company website.

Business Stream, Bonnyrigg, Midlothian

Full time
Permanent

Apply on company site

Posted 1 week ago, 28 Apr

Systems Training Manager

Salary Not Specified

Elsevier B.V., Scotland-wide.

Full time
Permanent

Apply on company site

Posted 1 week ago, 28 Apr

Service Booking Agent

Salary up to £27,000. OTE up to £28,750

EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian

Onsite working
Full time
Permanent

Fast Apply

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Posted 4 days ago, 6 May

Job ref: Advert059

Full Job Description

Service Booking Agent

Group Contact Centre, Broxburn

Salary up to £27,000. OTE up to £28,750

Colleague Benefits

Enjoy your birthday off on us every year!
Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
Industry leading training and development opportunities.
Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
Up to 5 study days off per annum, plus time off for any exams.

Role Overview

Handle Service Calls: Manage incoming and outbound service calls to assist with service appointments, follow-ups on maintenance, and warranty events.

Customer & Vehicle Data Entry: Accurately input customer and vehicle details into the Dealer Management System (DMS), ensuring GDPR compliance.

Provide Estimates & Set Expectations: Offer accurate estimates for servicing and repairs, clearly communicating costs and timelines to customers.

Promote Supplementary Products: Recommend and discuss the purchase of service plans, warranty products, and genuine parts, emphasising their benefits.

Improve Customer Retention & Team Collaboration: Foster customer loyalty through service offerings, contribute to team improvement, and share best practices.