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Service Manager
CrossReach, Seafield, South Ayrshire
- Full time
- Permanent
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Full Job Description
Cumnor Hall is a warm and welcoming 31-bedroom care home in the heart of Ayr, offering specialist dementia care for older adults. Situated in a peaceful neighbourhood with stunning views of the historic racecourse sports fields, the home is surrounded by beautifully maintained gardens that provide a tranquil setting for residents to enjoy.
Are you passionate about making a difference in the lives of older people? At CrossReach, we believe in providing not just care, but a caring future. We are looking for a dedicated Service Manager to lead our residential service and, where appropriate, our respite and day care services.
Your Role Will Include:
Setting and maintaining quality standards in line with national regulations. You will drive the strategic direction of the service to meet local needs while leading and supporting a dedicated team. This includes managing recruitment, development, and staff wellbeing. You will also manage budgets responsibly to ensure the highest standard of care. Developing partnerships within CrossReach and with external agencies is a key part of this role, as is sharing Christian love and support, including leading worship and prayer in line with our ethos.
What We’re Looking For:
You should possess an SVQ Level 4 in Social Care or equivalent. A Management Qualification or a willingness to work towards one, as per SSSC guidelines, is also required. We’re looking for someone with strong communication and organisational skills, along with experience in social care management. Basic computer literacy is essential. As this role is central to our mission, you will need to have a Christian faith and be able to uphold our Christian ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
What We Offer:
We provide a supportive, faith-driven environment where you can make a meaningful impact. There are opportunities for professional development and career progression. You’ll also be part of an organisation that values compassion, dignity, and respect.
Ready to Lead with Heart?
Apply today and help us shape a caring future for Scotland’s older people.
CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.
Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.
As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
ADDITIONAL INFORMATION FOR CANDIDATES
* Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here
* CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
* Deadline: Posts close at midnight on the indicated date.
* Application Assistance: For help completing an application through Jobtrain, please click here
* Accessibility : To view our recruitment accessibility statement, please click here
* Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrian” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message.
* Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.
* Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here
* Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain.
* Amendments: Once you have submitted your application form, you will be unable to make any amendments.
* Further help - If you need any help at any stage, you can contact the Recruitment Team on recruitment.team@crossreach.org.uk
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