Applies technical expertise and problem-solving methodologies to projects of moderate scope
Drives a workstream or project consisting of one or more infrastructure engineering technologies
Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
Troubleshoots complex priority incidents by upstream/downstream data and systems or technical implications, able to advise on mitigation actions, while balancing the communication needs of each case.
Adds to team culture of diversity, equity, inclusion, and respect

Formal training or certification on infrastructure engineering concepts and proficient applied experience
Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
Drives to continue to develop technical and cross-functional knowledge outside of the product
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Cloud Foundry, Kubernetes)
Deep knowledge of one or more areas of infrastructure engineering such as networking, databases, storage, SDLC, integration, streaming, or IAM
Deep knowledge of at least one specific technology (ex. Kafka, Cassandra, S3) and one programming/scripting language (ex. Java, Python, Unix Shell Scripting, PowerShell)
Experience with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
Deep knowledge of incident, change, and problem management processes
Significant programming background in any applicable language
Knowledge of Kubernetes, Azure, GCP, or Terraform certifications, AWS certification

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.