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Team Leaders

Glenshire Group, Inverness

Team Leaders

£24960

Glenshire Group, Inverness

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 20 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: afad420b793b4e0c838a4dc09a19083c

Full Job Description

As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization. Functional Responsibilities:

  • Identifies and resolves workstation bottlenecks
  • Ensures all products served to customers meet quality standards
  • Oversees effective preparation of all workstations for peak periods
  • Follows all restaurant safety procedures and coaches others, Prioritizes customer needs over tasks currently being performed
  • Demonstrates positive energy by handling customer issues on the spot
  • Makes decisions that help customers
  • Coaches team on resolving customer issues
  • Fosters a positive relationship with fellow team members and customers

    Food retail or service industry experience preferred.
  • Ability to exceed Customer Satisfaction expectations
  • Sound communication and interpersonal skills

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