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Client Relationship Manager (Property)
£30k + benefits package, hybrid working
Scottish Property Jobs, The Gyle, City of Edinburgh
- Hybrid working
- Full time
- Permanent
Posted 1 day ago, 29 Mar
Job ref: SPJEPM0326
Full Job Description
A fantastic career opportunity working in Property Management with a market leading company in Edinburgh!
If you enjoy a fast paced role, have an interest in property/buildings and great customer service skills this is an excellent opening that’s open to candidates looking to 'career change'!
Due to continued growth our client is now recruiting for a Client Relationship Manager to oversee a portfolio of property developments acting as the main point contact for customers, ensuring high levels of service and strong client relationships are built.
Your key duties will include:
- Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
- Proactively building strong client relationships and delivering great customer service
- Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
- Visiting property developments
- Leading and conducting meetings with groups of clients
- Complaints management and resolution
- Understanding technical aspects of property management and communicating these effectively to clients.
- Being an active team player - working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients
- All connected administration including financial/budget setting for property developments
We are open to candidates from various backgrounds however it's important you have proven experience in a service/client relationship based role, any prior background in a property related field would be advantageous. You should be a natural people person who builds relationships easily, enjoys problem solving and has the ability to manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Full training provided – working hours 9am-5pm Monday to Friday with hybrid working available (3 days at home, 2 in office).
Starting salary £30k with benefits package, and superb career prospects.
Apply online today with CV or call Douglas Robertson in confidence to discuss.
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