107 Customer Services jobs in Kelty, Fife

Customer Expert

Negotiable

Aviva, Perth

  • Full time
  • Permanent

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Posted 3 days ago, 31 Jan

Customer Service Represen...

Up to £24000 per annum

Search, Edinburgh

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 3 days ago, 30 Jan

Fluent German Speaking Cu...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 4 days ago, 30 Jan

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Customer Services jobs Kelty, Fife

Dutch Speaking Customer S...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 4 days ago, 30 Jan

German Speaking Customer ...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 4 days ago, 30 Jan

French Speaking Customer ...

£24000.00 - £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 4 days ago, 30 Jan

Fluent French Speaking Cu...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 4 days ago, 30 Jan

Customer Experience Host ...

£28077

LNER - London North Eastern Railway, Edinburgh

  • Full time
  • Permanent

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Posted 5 days ago, 29 Jan

Customer Service Advisor

Up to £13.20 per hour

Search, Edinburgh

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 5 days ago, 29 Jan

Boat Master

From £34,301.76 to £37,248.78 including allowances

Scottish Canals, Tamfourhill, Falkirk

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 28 Jan

Dutch-Speaking Customer S...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 27 Jan

French-Speaking Customer ...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 27 Jan

German-Speaking Customer ...

Up to £25000.00 per annum

Search, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 27 Jan

Visitor Experience Assist...

£24,973 (Pro rata) (£13.66 per hour)

National Museums Scotland, Old Town, City of Edinburgh

  • Full time
  • Permanent

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Posted 1 weeks ago, 25 Jan

Visitor Experience Assist...

£24,973 (Pro rata) (£13.66 per hour)

National Museums Scotland, Old Town, City of Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted 1 weeks ago, 24 Jan

Helpdesk Coordinator

£24000 - £26000 per annum

Escape Recruitment Serv Ltd, Livingston, West Lothian

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 weeks ago, 23 Jan

Visitor Experience Assist...

£13.66 - £13.66

National Museums Scotland, Edinburgh

  • Part time
  • Permanent

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Posted 1 weeks ago, 23 Jan

Destination Associates - ...

£12.60 per hour

Scottish Canals, Tamfourhill, Falkirk

  • Part time
  • Temporary

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Posted 1 weeks ago, 21 Jan

Events Administrator

£25000.00 - £26500.00 per annum

Office Angels Limited, Livingston, West Lothian

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 2 weeks ago, 20 Jan

Acquisition Officer

£32,130.00

Mears Group Plc, Portobello, City of Edinburgh

  • Full time

Apply on company site

Posted 2 weeks ago, 19 Jan
Close

Customer Expert

Negotiable

Aviva, Perth

  • Hybrid working
  • Full time
  • Permanent

Posted 3 days ago, 31 Jan

Job ref: R-134895

Full Job Description

Customer Expert


Starting salary between £23,900 - £25,700 (guaranteed increase to £25,100 - £28,500 effective 1st April 2025); depending on hours, skills and experience. 


Start date 24th March 2025


We’re looking for an enthusiastic and motivated individual with a drive and determination to grow with us.

Do you enjoy working in a fast-paced environment?


Do you have empathetic customer service skills, providing brilliant service to every customer you speak to?

If so, we’d love you to apply for one of our exciting Customer expert opportunities in our Insurance Customer Service Team.


A bit about the job:


In this role you will be providing telephone support to our customers, processing and servicing their insurance policies, gathering the correct information professionally and efficiently. Whilst ensuring compliance with internal policies, regulations, standards, and customer service. In addition to, performing operational activities on multiple systems following procedural guidelines


You will take time to understand the needs of our customers, building rapport, and tailoring the product to suit their needs and capable of utilising a range of systems simultaneously and work in a dynamic team.


We have both full-time and part-time opportunities (minimum 24 hours) Our contact centre is open Monday - Friday 08:00 – 20:00, Saturday 8:00 – 18:00 and Sunday 10:00 – 16:00 and your shift pattern will cover these hours on a rotational basis. Most of our people are smart working and after the successful completion of training and you have achieved the desired competency level you will be eligible for smart working– spending around 50% of their time in our offices and 50% at home.


Experience in the insurance industry is not essential, we will provide extensive training which you are required to attend for up 6 weeks in our Perth office and on a full-time basis.


Please note this job role is not sponsorable under the Home Office points based system. 


Skills and experience we’re looking for:


A great phone manner with the ability to build rapport and show empathy with strong communication, listening and questioning skills


Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first


Ability to multitask with multiple systems whilst simultaneously supporting customers on the telephone


Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers’ journey


Previous Customer Service experience is desirable but not essential, full training will be given


What you’ll get for this role:


Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.


Starting salary between £23,900 - £25,700 (guaranteed increase to £25,100 from 1st April)


Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.


Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.


25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days


Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts


Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme


Brilliantly supportive policies including parental and carer’s leave


Flexible benefits to suit you, including sustainability options such as cycle to work


Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others


We take your wellbeing seriously with lots of support and tools


Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.


Aviva is for everyone:


We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.


Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.


We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.


To find out more about working at Aviva take a look here


We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.



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Direct job link

www.s1jobs.com/job/customer-expert-124555324

About this company

"Discover why Aviva is a top choice for job seekers. Learn about our commitment to employee development, positive company culture, and innovative products. Join a team that values and supports you."
Displaying results 1 to 20 of 107 found