Service Booking Agent
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Trainee Customer Consulta...
EASTERN WESTERN MOTOR GROUP, Bannockburn, Stirling
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Senior Service Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Accommodation Operations ...
UNIVERSITY OF STIRLING, Stirling
- Full time
- Permanent
Apply on company site
Bakery Operative 4x4 (6am...
Bayne's, Lochore, Fife
- Immediate start
- Full time
- Temporary
Apply on company site
Customer Service Represen...
Aviva, Craigie, Perth and Kinross
- Full time
- Permanent
Apply on company site
Customer Service Represen...
Aviva, Stronachie, Perth and Kinross
- Full time
- Permanent
Apply on company site
Customer Support Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Part time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Telephonist
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Orders Advisor
Marshalls Plc, Falkirk
- Full time
- Permanent
Apply on company site
Customer Service Agent
Northgate plc, Stirling
- Full time
- Temporary
Apply on company site
Retail Sales Assistant
Dreams Ltd, Braehead, Stirling
- Part time
- Permanent
Apply on company site
Trainee Accounts Assistan...
Robertson Group, Stirling
- Full time
- Permanent
Apply on company site
Service Desk Analyst
Worldline, Dalgety Bay, Fife
- Full time
- Permanent
Apply on company site
Bank of Scotland - Custom...
Lloyds Banking Group, Carbrain, North Lanarkshire
- Full time
- Permanent
Apply on company site
Temporary Foreign Exchang...
BARRHEAD TRAVEL, Cumbernauld, North Lanarkshire
- Full time
- Temporary
Apply on company site
Customer Assistant
Vue Cinemas, Ladywell, West Lothian
- Part time
- Permanent
Apply on company site
Part Time Retail Assistan...
Johnsons the Cleaners, Gardeners Land, Fife
- Part time
- Permanent
Apply on company site
Customer Service Manager
McDonald’s, Ladywell, West Lothian
- Full time
- Permanent
Apply on company site
Salary up to £27,000. OTE up to £28,750
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Onsite working
- Full time
- Permanent
Posted 5 days ago, 6 May
Job ref: Advert059
Full Job Description
Service Booking Agent
Group Contact Centre, Broxburn
Salary up to £27,000. OTE up to £28,750
Colleague Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
Role Overview
Handle Service Calls: Manage incoming and outbound service calls to assist with service appointments, follow-ups on maintenance, and warranty events.
Customer & Vehicle Data Entry: Accurately input customer and vehicle details into the Dealer Management System (DMS), ensuring GDPR compliance.
Provide Estimates & Set Expectations: Offer accurate estimates for servicing and repairs, clearly communicating costs and timelines to customers.
Promote Supplementary Products: Recommend and discuss the purchase of service plans, warranty products, and genuine parts, emphasising their benefits.
Improve Customer Retention & Team Collaboration: Foster customer loyalty through service offerings, contribute to team improvement, and share best practices.
Copy the direct link to this job
About this company
EASTERN WESTERN MOTOR GROUP
View full company profileJobs by core skill
Customer Services