Sponsored Jobs
Sponsored
Head of Service Delivery
VICTIM SUPPORT SCOTLAND, Piershill, City of Edinburgh
- Full time
- Permanent
Apply on company site
Operations Manager
Anderson Knight, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Case Investigation Manage...
SCOTTISH LEGAL COMPLAINTS COMMISSION, Edinburgh
- Full time
- Permanent
Apply on company site
Sponsored
Head of Service Delivery
VICTIM SUPPORT SCOTLAND, Piershill, City of Edinburgh
- Full time
- Permanent
Apply on company site
Chief Executive Officer
Eden Scott, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Data Science Consultant -...
Accenture, Edinburgh
- Full time
- Permanent
Apply on company site
Depositary Monitoring & C...
Natwest, South Gyle, City of Edinburgh
- Full time
- Permanent
Apply on company site
Cluster Manager
ISS Facility Services, Gogar, City of Edinburgh
- Full time
- Permanent
Apply on company site
Head of Applications Deve...
Crown Office and Procurator Fiscal Service, Edinburgh
- Full time
- Permanent
Apply on company site
Senior / Principal Enviro...
Arup, Rosewell, Midlothian
- Full time
- Permanent
Apply on company site
Portfolio Analytics Speci...
Baillie Gifford, Edinburgh
- Full time
- Permanent
Apply on company site
Senior Manager/Director, ...
Deloitte, Edinburgh
- Full time
- Permanent
Apply on company site
Support Manager, Models, ...
Lloyds Banking Group, Edinburgh
- Full time
- Permanent
Apply on company site
Junior Software Engineer ...
Trustpilot, Edinburgh
- Full time
- Permanent
Apply on company site
Sr Forecast Analyst - Hea...
Dexcom, Edinburgh
- Full time
- Permanent
Apply on company site
Senior Manager, Industry ...
Deloitte, Edinburgh
- Full time
- Permanent
Apply on company site
Senior Fire Engineer
Arup, Rosewell, Midlothian
- Full time
- Permanent
Apply on company site
Manager, SAP Finance - Ma...
Deloitte, Edinburgh
- Full time
- Permanent
Apply on company site
Senior Consultant, SAP Fi...
Deloitte, Edinburgh
- Full time
- Permanent
Apply on company site
Manager, SAP Financial Ac...
Deloitte, Edinburgh
- Full time
- Permanent
Apply on company site
Head of E2E Chief Control...
Lloyds Banking Group, Edinburgh
- Full time
- Permanent
Apply on company site
Posted 1 day ago, 8 Apr
Job ref: JG/AK/408052
Full Job Description
Anderson Knight has an exciting new opportunity for an Operations Manager , Our client are an expanding and fast paced business operating in Glasgow and Edinburgh.
Job Description
The Operations Manager role is to oversee all operational elements of the business to ensure a consistent high quality service delivery to meet our client needs. In parallel to this play a key client interfacing role in onboarding clients and their properties/sites to ensure we understand the client’s requirements and that we are providing a high level of service to the customer’s satisfaction. Opportunities to progress and take on more responsibility as the business grows.
Key Duties and Responsibilities:
• Client Relationship Management
• Onboarding clients and their properties/sites
• Recruitment and training/staff development
• Line management of Team Leaders responsible for cleaning staff
• Management of all subcontracted services
• Quality Control and service excellence
• Complaints management
• Reviewing opportunities for continual improvement of operational efficiencies
• Keeping up to date with industry standards and proactively proposing strategic developments the company should take
• Stock and equipment strategic review and management
• Management of stock storage facility and office space
• Health & Safety management
• Supporting operational team members as required to ensure business continuity
Qualifications and Requirements:
• Minimum 3 years of experience in a senior operational delivery role
• Confident working to KPI’s and driving team standards through metrics
• Experience of operating in a fast-paced environment
• Excellent IT skills
• Excellent verbal and written communication skills
• Self-motivated to work independently or as part of a team
• Diligent attention to detail
• Preferably with NEBOSH H&S accreditation or willing to work towards
Copy the direct link to this job
About this company