Sponsored Jobs
Sponsored
Customer Service Represen...
Aviva, Motherwell, North Lanarkshire
- Full time
- Permanent
Apply on company site
Service Booking Agent
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Centre Host
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Part time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Trainee Customer Consulta...
EASTERN WESTERN MOTOR GROUP, Bannockburn, Stirling
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Temporary
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Advisor
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Senior Service Advisor
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Front of House Manager
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Centre Host
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Commercial Officer
Stagecoach West Scotland, Brucefield, Fife
- Full time
Apply on company site
Sponsored
Customer Service Represen...
Aviva, Motherwell, North Lanarkshire
- Full time
- Permanent
Apply on company site
Customer Service Advisor
Blue Arrow Ltd. Virtual Hub, Glasgow
- Part time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Customer Care Coordinator
Pettigrew Recruitment Group, Livingston, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Warehouse Operative/Custo...
Fastenal Europe Ltd, Baillieston, Glasgow City
- Immediate start
- Full time
- Permanent
- Graduate programme
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Night Porter (695749)
University of Strathclyde, Glasgow
- Part time
- Permanent
Apply on company site
Liaison Officer (Customer...
Amey Plc, Glasgow
- Full time
- Permanent
Apply on company site
Planner/Works Programmer
Mears Group Plc, Dundyvan, North Lanarkshire
- Full time
Apply on company site
Multi Skilled Operative
Mears Group Plc, Tannochside, North Lanarkshire
- Full time
Apply on company site
Facilities Services Appre...
Mears Group Plc, Whitburn, West Lothian
- Full time
- Apprenticeship programme
Apply on company site
Sales Advisor - Uncapped ...
Ee, Chantinghall, South Lanarkshire
- Full time
- Permanent
Apply on company site
£28750
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Onsite working
- Full time
- Permanent
Posted 3 days ago, 7 Apr
Job ref: Advert059
Full Job Description
Service Booking Agent
Group Contact Centre, Broxburn
Salary up to £27,000. OTE up to £28,750
Colleague Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
Role Overview
Handle Service Calls: Manage incoming and outbound service calls to assist with service appointments, follow-ups on maintenance, and warranty events.
Customer & Vehicle Data Entry: Accurately input customer and vehicle details into the Dealer Management System (DMS), ensuring GDPR compliance.
Provide Estimates & Set Expectations: Offer accurate estimates for servicing and repairs, clearly communicating costs and timelines to customers.
Promote Supplementary Products: Recommend and discuss the purchase of service plans, warranty products, and genuine parts, emphasising their benefits.
Improve Customer Retention & Team Collaboration: Foster customer loyalty through service offerings, contribute to team improvement, and share best practices.
Copy the direct link to this job
About this company